Welcome to Kitchen Easy Spices (“Company”, “we”, “our”, “us”). These Terms and Conditions govern your use of our website www.kitcheneasyspices.com (“Website”) and the purchase of products from our online store.

By accessing this Website or placing an order, you agree to be bound by these Terms and Conditions.

If you do not agree, please do not use our Website.

1. Use of the Website

By using this Website, you confirm that:

• You are at least 18 years of age.

• You are legally capable of entering into binding contracts.

• The information you provide is accurate and complete.

You agree not to misuse the Website or engage in unlawful activities.

2. Products and Services

Kitchen Easy Spices sells spices, masalas, chutney powders, flour mixes, tea blends, and related food products.

We make every effort to:

• Display accurate product descriptions

• Show realistic product images

• Provide correct pricing information

However, slight variations may occur due to packaging updates, batch differences, or screen display settings.

3. Pricing and Payments

• All prices are listed in Indian Rupees (₹).

• Prices include applicable taxes unless otherwise mentioned.

• Shipping charges (if applicable) are calculated at checkout.

• We reserve the right to change prices without prior notice.

Payments must be made at the time of placing the order using the available payment methods on the Website.

4. Order Acceptance and Cancellation

• Orders are subject to availability and confirmation.

• We reserve the right to cancel or refuse any order due to:

  • Product unavailability

  • Pricing errors

  • Suspected fraudulent transactions

  • Incomplete or incorrect information

If payment has been made and the order is canceled, the amount will be refunded as per our refund policy.

5. Shipping and Delivery

• Orders are processed within the timeframe mentioned on the Website.

• Delivery timelines may vary based on location and courier services.

• We are not responsible for delays caused by courier partners, natural events, or circumstances beyond our control.

Customers must provide accurate shipping details. We are not responsible for orders delivered to incorrect addresses provided by the customer.

6. Returns and Refunds

Due to the nature of food products:

• Returns are generally not accepted.

• Refunds or replacements are provided only in cases of:

  • Damaged products

  • Incorrect items delivered

Customers must notify us within 48 hours of delivery with clear photographs as proof.

Refunds, if approved, will be processed to the original payment method within a reasonable timeframe.

7. Product Storage and Usage

Our products are food items. Customers are responsible for:

• Proper storage as per instructions

• Checking expiry dates

• Ensuring suitability for dietary needs

We are not liable for improper storage or misuse of products after delivery.

8. Intellectual Property

All content on this Website including:

• Logos

• Product images

• Text

• Graphics

• Designs

is the property of Kitchen Easy Spices and protected under applicable intellectual property laws.

Unauthorized reproduction or use is strictly prohibited.

9. Limitation of Liability

To the maximum extent permitted by law, Kitchen Easy Spices shall not be liable for:

• Indirect or consequential damages

• Loss of profits

• Loss of business

• Any allergic reactions or misuse of products

Customers are advised to review ingredient information carefully before consumption.

10. User Accounts

If you create an account on our Website:

• You are responsible for maintaining confidentiality of your login credentials.

• You are responsible for all activities under your account.

We reserve the right to suspend or terminate accounts suspected of misuse.

11. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.

12. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Updated terms will be posted on this page with a revised effective date.

Continued use of the Website after changes constitutes acceptance of the updated Terms.

13. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us at:

Email: kitcheneasyspices@gmail.com
Phone: 99456 94221 /91485 74221
Address: 
Shop No. 6, Building No: 49
11th Main Road, RK Layout,
Padmanabhanagar
Bengaluru – 560 070.