Kitchen Easy Spices deals in food products and follows strict quality standards. Due to the nature of food items, returns are not accepted once the product has been delivered.

Refunds or replacements will be provided only in the following cases:

• Wrong product delivered
• Damaged product received
• Missing items in the order

Customers must report the issue within 24 hours of delivery with clear photos or videos of the product and packaging.

After verification, Kitchen Easy Spices will provide a replacement or refund. Refunds will be processed to the original payment method within 5–7 business days.

Refunds or exchanges will not be provided for taste preferences, minor packaging variations, or issues caused by incorrect address details provided by the customer.